VELURA — CANCELLATION POLICY

Our Promise

At Velura we believe in complete flexibility. You are never locked in to any purchase or subscription. Cancel, pause, or modify your order anytime — no questions asked, no fees ever.

One-Time Purchase Cancellation

Before Order Is Dispatched:

  • ✅ Email support@veluraoil.com immediately
  • ✅ Include your order number
  • ✅ We will cancel and refund in full
  • ✅ Refund processed within 5-7 business days


After Order Is Dispatched:

  • ❌ Order cannot be cancelled once shipped
  • ✅ You can request a refund under our 90-Day Money Back Guarantee
  • ✅ No need to return the product
  • ✅ Full refund issued within 5-7 business days

 

Subscription Cancellation

Our Subscribe & Save plan can be cancelled anytime:

Action How
Cancel subscription Email support@veluraoil.com
Pause subscription Email support@veluraoil.com
Change frequency Email support@veluraoil.com
Update address Email support@veluraoil.com
Change quantity Email support@veluraoil.com

Important:

  • ✅ Cancel anytime — no fees ever
  • ✅ No minimum subscription period
  • ✅ Cancel before next billing date to avoid next charge
  • ✅ We respond within 24 hours
  • ✅ Cancellation confirmed via email

 

Subscription Cancellation Timeline

When You Cancel What Happens
Before billing date No charge for next cycle
After billing date Current cycle fulfilled, no future charges
After order shipped Current order delivered, subscription cancelled

How To Cancel Step By Step

Step 1 — Email support@veluraoil.com Step 2 — Subject line: "Cancel My Subscription" Step 3 — Include your order number or email used at checkout Step 4 — We confirm cancellation within 24 hours Step 5 — You receive cancellation confirmation email

Refunds On Cancelled Subscriptions

Situation Refund
Cancelled before dispatch ✅ Full refund
Cancelled after dispatch ✅ Full refund under 90-Day Guarantee
Already used product ✅ Still eligible under 90-Day Guarantee

Bundle Purchase Cancellation

If you purchased a bundle (2-Pack or 3-Pack):

  • ✅ Same cancellation policy applies
  • ✅ Full bundle refunded if cancelled before dispatch
  • ✅ 90-Day Money Back Guarantee applies after dispatch
  • ✅ No need to return products

 

No Hidden Fees — Ever

At Velura we never charge:

  • ❌ Cancellation fees
  • ❌ Early termination fees
  • ❌ Restocking fees
  • ❌ Return shipping fees
  • ❌ Processing fees

Cancelling is always 100% free.

Contact Us To Cancel

📧 Email: support@veluraoil.com 🌐 Website: veluraoil.com 📍 Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA 🕐 Available: 24 hours a day, 7 days a week

Last updated: June 9, 2026

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